May 12, 2024  
2022-2023 Catalog and Student Handbook 
    
2022-2023 Catalog and Student Handbook [ARCHIVED CATALOG]

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ITE 180 - Help Desk Support Skills


- credits 3

Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution.



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