Certified Hospitality Manager

A dual-track program designed to prepare workers in either the food service or lodging sectors for the AHLEI Certified Hospitality Manager (CHM) credential through a series of stackable industry-recognized credentials: 

Hospitality/Lodging Track: 

• Guest Service Gold/Certified Guest Service Professional credential  
• Certified Front Desk Representative credential 
• Certified Maintenance Employee credential 
• Certified Hospitality Manager credential 

Food Service Track: 

• Guest Service Gold/Certified Guest Service Professional credential 
• ServSafe Food Manager credential 
• Certified Kitchen Cook credential 
• Certified Restaurant Server credential 
• Certified Hospitality Manager credential 

Students will earn credentials in the key “front line” positions in each respective track before beginning the CHM credential component, which consists of five modules covering Operations, Financial Management, Leadership, Recruiting & Hiring, and Revenue Management.