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ESCC offers classes and programs through online delivery. ESCC instructors are provided with training, professional development, and technical support to deliver high quality online instruction. For most online courses, students follow a schedule of activities but have flexibility in the days of the week and times of day when they complete those activities. Some ESCC online courses include live class meetings each week, while others include recorded lectures. ESCC students have live access to their instructors each week through a variety of technologies.
ESCC also offers hybrid classes which provide a mix of on-campus and online instruction. Hybrid classes give students greater flexibility than fully on-campus classes while still retaining access to in-person instruction.
Distance Learning Complaints
ESCC has entered into a regional reciprocity agreement through NC-SARA to accept out-of-state students in our online programs and courses. Eastern Shore’s Student Complaint Policy is described in the Student Handbook. Please note, ESCC strives to provide the highest quality educational opportunities available. However, if a conflict should arise our efforts are meant to resolve grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Students should carefully follow the steps outlined in the Student Complaint and Grievances Policy to ensure proper and timely resolutions of their complaint. Complaints must follow the college’s customary resolution procedure prior to being referred to the State Council for Higher Education in Virginia (SCHEV). Students may seek resolution through the Office of Civil Rights of the United States Department of Education (“OCR”). A complaint filed with OCR must be filed within 180 calendar days of the alleged discrimination. Or, if the college complaint procedure was utilized by the student, the OCR complaint must be filed within 60 calendar days from the date of the final decision, unless the time for filing is extended by the OCR for good cause shown. Information on how to proceed may be accessed on OCR’s website.
NC-SARA: https://nc-sara.org/
SCHEV: https://www.schev.edu https://schev.edu
U.S. Department of Education Office of Civil Rights: https://www2.ed.gov/about/offices/list/ocr/docs/howto.html?src=rt
Return to Student Complaints and Grievances
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